If you’re an existing customer of SBCGlobal and have been going through a frustrating state for facing numerous problems with the complementary SBCGlobal email account that it offers then, we suggest you do not worry much about it as you’re not the only one!
Indeed, SBCGlobal is a prominent name in the world of ‘Email Communication’ also that considered equal to popular services like “Yahoo, Gmail, Outlook, and AT&T” for providing phenomenal email experience to its around 4 million users that scattered all across the world but, unfortunately, it is not completely error-free.
From every now and then, SBCGlobal users have been noticed complaining about encountering various technical glitches and errors with their SBCGlobal email account. However, the best part about the ‘SBCGlobal email account problems’ is that you can overcome them easily by trying out some of the most recent troubleshooting solutions of 2020 that we’ve covered in this blog.
So, having the fact in mind that no email service in this world is free from technical glitches and errors, read-out this blog entirely to help yourself go through a basic troubleshooting routine to deal with any SBCGlobal email issue from the following below-mentioned list of ‘SBCGlobal email account problems’—
Common SBCGlobal Email Account Problems
These above-mentioned problems that are associated with the SBCGlobal email account can occur due to the never-ending list of factors thus, we suggest you to directly jump on to our guide of handy solutions to get rid of them. So now, as time has come for you to perform the below-given troubleshooting solutions, you need to have all your attention here to get started:
Troubleshoot SBCGlobal Email Account Problems on Different Devices (Computer or Mobile)!
Solution 1: Check Your SBCGlobal Email Server
No matter what is the nature of the problem that you’re encountering with your SBCGlobal email account, it is always suggested that you start with the basics. So, question yourself ‘Is SBCGlobal email server down?’ and then, simply check whether the server of your particular email service is down or not by visiting either of the given websites from the browser of your device:
It is so because, with a down server, you cannot perform any kind of task with your SBCGlobal email service. However, remember to check the status of Yahoo Mail server or ATT Mail server because now, Yahoo and ATT host SBCGlobal email domain.
Solution 2: Check Your Internet Connection
The bad internet connection is one of the root causes that slows down your SBCGlobal email service so, again as a basic step, make sure to check whether your device ‘Android, iPhone, Windows or Mac’ is connected properly to a strong network connection or not. If required, connect them with a strong Wi-Fi connection and activate your data plan if Wi-Fi is not available in case of mobile devices.
Solution 3: Optimize Your Preferred Web Browser
Sometimes, users might deal with SBCGlobal email not working problems on their preferred ‘Chrome, Mozilla Firefox, Safari or Internet Explorer’ browsers due to the fact that they either have been containing a lot of caches or simply become obsolete. So, to get rid of web browser issues that further lead to various problems with your SBCGlobal email account, you need to optimize your web browser by clearing its browsing history, cache, cookies and more from your respective web browser settings. At the same time, you also have to keep your browser up-to-date by downloading and installing its latest update version.
Troubleshoot SBCGlobal Email Account Problems of Not able to Log-in!
Solution 1: Check Your Login Credentials
It’s a human tendency that sometimes when you’re in a hurry, you’re more prone to mistakes. So, whenever you encounter SBCGlobal email login issues, the first thing that we suggest you do is, cross-check the login credentials that are associated with your SBCGlobal email account. If you’ve mistakenly entered the wrong or incorrect password and email address then, correct them by typing slowly and steadily.
However, that’s not it! While typing the password of your SBCGlobal email account, you need to keep in mind that ‘Passwords are always case-sensitive’ so, make sure to turn on and off the ‘Capslock and Numlock’ keys as per the requirement of your password. Also, if you’re not typing and instead of that just copy-pasting your password then, do it very carefully to avoid copying ‘SPACE’ as a character in the beginning and at the end of your actual password.
Solution 2: Reset SBCGlobal Email Account Password
Without any doubt, the scariest thing related to your online email accounts is to realize that your account has been compromised and you’ll no longer be able to use it for exchanging emails like you used to do before. Thus, if you suspect that your account has been hacked by someone and because of that you’re not able to login to your SBCGlobal email account then, get access to your account back by resetting its password from the ‘SBCGlobal find your password page.’ There, you’ll get various recovery options like—
- Answer your Security Question
- Receive a Code via SMS on Registered Phone Number
- Receive a Code via email on Secondary Email Address
- Get a Temporary Password for SBCGlobal Account
You can choose either of the above-said recovery options to receive a code that further takes you to the ‘SBCGlobal password reset page.’ And, there, all you have to do is enter a new password for your SBCGlobal email account twice to use it as your current login credential for accessing your SBCGlobal email account back. The given solution also works in a situation when you unintentionally forgot your SBCGlobal email account password due to your busy and hectic schedule.
Solution 3: Recover SBCGlobal Email Account User ID
Similar to the above-given solution, you can even recover the ‘User ID’ of your SBCGlobal email account as chances are that like your password, you also find yourself unable to remember your account’s user id. So, for this particular case, visit the ‘AT&T login page’ from the web browser of your device and there, click on the ‘Forgot User ID’ link to reach on the subsequent screen where all you have to do is provide a secondary email as a medium to receive your SBCGlobal email account’s forgotten User ID.
Troubleshoot SBCGlobal Email Account Problems of Not able to ‘Send or Receive’ SBCGlobal Emails!
Solution 1: Check your SBCGlobal Email Account Filter
For every email account, ‘Filters’ are considered as one of the important components or features in filtering as well as categorizing all the received emails into their desired folders. But, despite the given benefits, some unnecessary filters of your email account can create the problem by curbing your incoming emails from being received to their correct location. Thus, it is quite necessary to check whether you’ve mistakenly created any such unnecessary filter in your SBCGlobal email account that requires immediate deletion in order to solve the problem of ‘not receiving SBCGlobal emails.’
Solution 2: Free Some Email Space
When you have been using your SBC Global email account from quite a longer period of time, then it may be possible that your account is not having enough space to send or receive a new mail and, this minor problem of insufficient space in your SBCGlobal email account can lead to serious problems like not able to send or receive SBCGlobal emails. Therefore, make yourself sure whether your account needs some email space or not and if it requires then, simply delete your old and unnecessary emails from your SBCGlobal email account to free up some space to begin the process of receiving and sending the emails, again.
Solution 3: Avoid Exceeding the Attachment’s Size-Limit
In difficult situations where you find yourself unable to send emails from your SBCGlobal email account, we suggest you check every time whether you’ve exceeded the maximum size-limit i.e., 25 MB of your SBCGlobal email attachment or not. If yes, then, avoid exceeding the attachments limit because SBCGlobal doesn’t allow you to send emails until and unless you bound yourself to be within the 25 MB size-limit.
Solution 3: Check the Blacklist
In case, if you have mistakenly blocked any recipient from your SBCGlobal email account then, you’ll not be able to go ahead with the SBCGlobal email exchange process further. So, to avoid this possibility, we recommend you to check your SBCGlobal email account’s blacklist folder to make sure whether you’ve blocked anyone or not. If yes, simply remove them from the blacklist to be able to send SBC emails. Similarly, ask your SBCGlobal email recipients to do the same, to also receive the emails from them.
Solution 4: Disable Security Programs and Ad-Blocking Software
Most of the time, it has been noticed that those users who have ad-blockers and other security programs like ‘Firewall and Antivirus’ software installed on their devices, they encounter more email issues than others. Therefore, to prevent security programs and Ad-blocking software from blocking or intervening the email service of your SBCGlobal email account that in turn lead to issues like not able to send or receive emails, you need to simply disable them on a temporary basis from your respective device.
Solution 5: Configure SBCGlobal Email Account with Correct Settings
In order to set up your SBCGlobal email account in your preferred email client, you need to keep in mind the fact that SBCGlobal.net server location got changed to ATT.net after ATT acquired SBCGlobal. So, make sure to use the correct SBCGlobal server settings for configuration otherwise, chances are that you’ll further encounter problems while accessing your SBC Global email account in your respective email client program.
- In Computer Email Client: In order to configure SBCGlobal email account on computer, use the following SBCGlobal email server settings—